Privacy Policy for Provider App
Last updated: September 2, 2026
Provider App we operates the Provider App mobile application (the "Service"). This page outlines our policies regarding the collection, use, and disclosure of personal data when you use our Service as an independent contractor, business, or service provider.
By downloading, accessing, or using Provider App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
To verify your identity, facilitate service matching, and process payments, we collect the following types of information:
2. How We Use Your Information
We use the collected information for specific operational purposes:
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To authenticate, verify, and maintain your provider account.
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To match you with relevant customer service bookings in your operational zone.
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To track accepted orders and calculate travel distance and payouts.
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To facilitate direct communication between you, the customer, and our administrative support.
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To ensure platform safety, investigate fraud, and resolve disputes.
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To comply with local regulations and legal compliance obligations.
3. Sharing and Disclosure of Information
We do not sell your personal data. Your information is shared only under strict operational contexts:
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With Customers: When you accept a booking, your name, profile photo, verified status, contact number, and real-time location are shared with the booking customer to coordinate service execution.
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With Third-Party Service Providers: We use trusted third parties (such as Google Maps API for route navigation, Firebase for push notifications and analytics, and secure cloud storage servers) to run app infrastructure. These providers access data solely to perform their assigned functions under confidentiality obligations.
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Legal Requirements: We may disclose your information if mandated by law, court order, or governmental authorities to prevent fraud or protect user safety.
4. Data Security
We implement appropriate technical and organizational measures, including HTTPS/TLS encryption and secure server access controls, to safeguard your data. While we strive to protect your personal information, no transmission over the internet or electronic storage solution is 100% secure.
5. Account Deletion and Data Retention
We keep your personal information as long as your account remains active or as needed to comply with tax, legal, and dispute-resolution requirements.
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How to Delete Your Account: You can request account and data deletion directly from inside the app settings (Settings > Delete Account) or by submitting a formal request via email to our support team. Once confirmed, all personal and location data will be permanently deleted or anonymized, excluding records mandated by statutory financial regulations.
6. Children's Privacy
Provider App is strictly intended for individuals aged 18 and older. We do not intentionally collect or maintain personal data from minors.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational or regulatory changes. Any modifications will be posted directly to this page with an updated "Last updated" date.
8. Contact Us
For any inquiries, feedback, or data requests regarding this Privacy Policy, reach out to us at:
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Email: prithabusiness870@gmail.com
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Website: https://ebooking.pritha.com.bd
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Address: Dhaka, Bangladesh
